Moderation and Facilitation



Committed people in group exchange and discussion will fare better at some stage if there is an agent giving structure and even direction to the process. Of course this function requires a person largely unaffected by the subject under discussion who keeps themselves out of passionate argumentation and is able to follow the process from a meta-level of observation. It is this function’s task to balance consumption of group time and attention by individual members while to a differing extent also keeping the group on track towards an agreed goal.


Wearing the “Right Hat”

At evolta we use the classic approaches of facilitation and moderation in workshops, large group encounters, panel discussions, etc. For us facilitation as the term says means helping to make the process easier and keep it fluid with less emphasis on goal orientation, while in moderation, mainly the progress and goals are stressed. It is especially in business contexts that we carefully blend our business and psychological expertise into primarily encouraging a process in which a group finds its solutions in a procedure that is enhanced and accelerated by professional expertise (expert moderation). This is usually more demanding on the moderator as it takes special care not to be drawn into “identification fields” and keep their distance in spite of a certain professional involvement. Here, too, one of our basic principles is resource-orientation and a focus on solutions.


Core Application Fields

  • Relieving a group’s formal leader from his chairing role
  • Supporting exchange in groups of experts
  • Problem solutions in technical fields
  • Discussions in a conflict-prone environment
  • Meetings with highly heterogeneous participants
  • New groups that have to get into a working mode fast
  • Teambuilding